Privacy Policy

1. Information We Collect

1.1 Personal Data

We may collect personal information such as:

• Your name

• Email address

• Phone number

• Contact preferences

• Information you provide when contacting us or registering for our newsletter

1.2 Usage Data

We collect information automatically when you visit our website, including:

• IP address

• Browser type and version

• Operating system

• Pages visited and time spent on pages

• Referral sources

• Device information

This data is collected using tools such as Google Analytics.

2. Use of Your Information

We use the collected data to:

• Improve and personalize your experience on our website

• Communicate with you, including sending marketing and promotional materials

• Monitor and analyze usage patterns and trends to improve our website

• Respond to your inquiries and provide customer support

• Maintain the security and functionality of our website

3. Sharing Your Information

3.1 Service Providers

We may share your information with trusted third parties who assist us in operating our website, conducting our business, or serving you, provided these parties agree to keep your information confidential.

3.2 Platform Operator

When you click "Sign in" or "Register" on our website, you will be directed to the regulated platform operator's website. At this point, your interaction and any information you provide will be governed by the platform operator's privacy policy and terms of service.

3.3 Legal Requirements

We may disclose your information where required by law or to protect our rights or the rights of others.

4. Security of Your Information

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Your Rights

You have the right to:

• Access the personal data we hold about you

• Request correction of inaccurate personal data

• Request deletion of your personal data

• Object to processing of your personal data

• Request restriction of processing your personal data

• Request transfer of your personal data

• Withdraw consent where we rely on consent to process your personal data

To exercise these rights, please contact us using the information provided in the "Contact Us" section.

6. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your experience. You can set your browser to refuse all or some browser cookies, but this may affect your ability to access certain features of our website.

7. Data Retention

We retain personal data only as long as necessary to fulfill contractual and legal obligations. Once data is no longer required, it is securely deleted or anonymized in line with our retention policy.

8. Data Security

We implement robust measures, including encryption and access controls, to protect personal data. In the event of a data breach, we will notify affected individuals and relevant authorities, where required.

9. International Data Transfers

Personal data may be transferred between our entities and to service providers in different jurisdictions. For transfers outside the UK or EEA, we ensure data is protected through appropriate safeguards, such as:

• Standard Contractual Clauses (SCCs)

• Adequacy decisions by relevant authorities

• Other legally recognized transfer mechanisms

Intra-Group Transfers: Transfers between Chameleon Money entities are governed by appropriate data sharing agreements ensuring compliance with all applicable data protection laws.

10. Your Rights

Corporate customers and their representatives have the right to:

• Access, correct, or delete personal data

• Object to or restrict processing, where applicable

• Request data portability

11. Cookies

We use cookies to improve website functionality and user experience. For more details, refer to our Cookie Policy.

12. Updates to This Privacy Notice

We may update this Privacy Notice periodically. The latest version will always be available on our website.

13. Complaints

If you have concerns about how we handle your personal data, contact us through the platform or via our website. If unresolved, you can escalate your complaint to the Information Commissioner's Office (ICO) at 0303 123 1113 or via their website.

14. Contact Us

If you have any questions about this Privacy Policy, please contact us at contact@chameleonmoney.com.

15. Disclaimer

This document is provided for informational purposes only and does not constitute financial, investment, tax, or legal advice. Chameleon Money markets services provided by a regulated platform operator. Users accessing services through Chameleon Money will be subject to the terms, conditions, and policies of the regulated platform operator.

Last Updated

Last updated: 30 July 2025

This document is reviewed regularly to ensure accuracy and compliance with current regulations and platform policies. Users should check back periodically for updates.